Benefits And Constraints Of Using Mobile Banking In Microfinance In Developing Countries

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Authors

  • Shahadat Hossain 1Assistant Professor, Department of Finance & Banking, University of Chittagong
  • Debashis Sarker Senior Manager, BRAC Microfinance Program, Dhaka, Bangladesh.

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A large number of populations in developing countries do not have access to formal financial services. Recent innovation in providing financial services in a convenient and efficient way is the use of mobile banking technology in microfinance. However, still it is not clear whether offering small amount of financial
transactions and other financial services in the remote areas of developing countries in an informal setting is beneficial or not as there is hardly available empirical studies. This theoretical paperdiscusses the benefits of m-banking use at the bottom of the pyramid in developing countries both form MFI and clients’ perspectives and the constraints and problems in offering microfinance products and services suing such technology.